Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor’s email and a username will be stored on the server.

How the Information is used

The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising. E-mail addresses will not be sold, rented or leased to third parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.


Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. Third party advertising companies may also use cookies for tracking purposes. You can read more on our Cookie Policy page.

Google Ads

Google, as a third party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet. Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

General Data Protection Regulation (GDPR) Compliance

We have updated our privacy policy and cookie policy in line with GDPR compliance.

Privacy statement


Ghelamco attaches great importance to importance to your privacy and processes your personal data in accordance with this privacy statement (”Privacy Statement”).

In this Privacy Statement the terms “Ghelamco”, “we”, “us” and “our” are references to Ghelamco Group, a limited partnership with shares, with registered office at Zwaanhofweg 10, 8900 Ieper, and registered with the Crossroads Bank for Enterprises under number 0879.623.417. 225 City Road Limited, company number 12490280,
225 City Residences Limited, company number 12645504 and Scientia Holdings Limited, company number 12645404, all with registered office at 48 Berkeley
Square, Mayfair, London, W1J 5AX, are Ghelamco group companies.

This Privacy Statement applies to the processing of personal data on this website and to contacts and contracts that we have with you or your company as a customer, supplier or otherwise.

As a data controller, Ghelamco is committed to protecting your personal data and handling such data in a responsible manner. That is why your personal data is always
carefully processed and secured in accordance with applicable regulations, such as the General Data Protection Regulation (also referred to as “GDPR”).

What personal data does Ghelamco collect and how is it collected?

Ghelamco collects, stores and processes the following personal data:

  • Identification and contact details (e.g. name, date of birth, address, telephone numbers, email address);
  • Financial data (including for anti-money laundering compliance and checking
  • solvency);
  • Transaction data (e.g. details about payments to and from you and
  • services we have provided to or received from you);
  • Marketing and Communication Data (including your preferences in
  • receiving marketing from us and our third parties and your communication
  • preferences);
  • Technical and usage data (our website uses cookies in accordance with our Cookie Policy).

You may provide personal data directly to us:

  • through using this website;
  • when you register your interest with Ghelamco;
  • if you (or your company or the company you work for) are purchasing
  • property from Ghelamco;
  • if you (or your company or the company you work for) are leasing
  • premises from Ghelamco.

Personal data is also automatically collected when you interact with our website and electronic communication channels. Personal data may also be provided to us by third parties (e.g. internet analytics, advertising networks, payment service providers, credit agencies, etc.) and publicly available sources (e.g. Companies House, Land Registry, etc).

We do not collect any Special Categories of Personal Data about you.

This website is not intended for use by children and we do not knowingly collect data the data of minors.

How does Ghelamco use this personal data?

Personal data is stored and processed for the purpose of managing customers and contracts, marketing of Ghelamco products and services and any dispute management. This processing is necessary for our legitimate business interests.

These processing operations are necessary for the execution of any agreement(s) we may conclude or have concluded directly with you.

If we have not concluded an agreement directly with you, but with your company or the company you work for, the related processing operations are based on our legitimate interest in being able to perform the relevant agreement with the company.

We also process your data where we need to comply with any applicable legal obligations and to safeguard our business in the event dispute management is required. These processing operations are based on our legitimate interest to be able to comply with all applicable laws and to provide evidence in any potential future disputes which may arise.

When you enter your contact details on the web form on our website, for example to obtain more information about one of our projects, you agree that we use this information to contact you.

We can also use your personal data for direct marketing (including sending HTML emails, printed marketing materials, etc). If you are not an existing customer (processing based on the so-called “soft opt-in”, to which you can always object), we always ask for your permission. You have the right to withdraw consent to direct marketing at any time by contacting us.

With whom does Ghelamco share this personal data?

Where relevant in the context of the relationship with you (e.g. for the provision by Ghelamco of certain products or services), Ghelamco may share your personal data with other Ghelamco group companies. The processing by another Ghelamco group company is then carried out in accordance with this Privacy Statement.

Ghelamco may use other service providers for the processing of personal data, who in that case will act as processor (for example, in the context of customer relationship management: Salesforce, Mailchimp,…). Such third parties may only process the personal data on behalf of Ghelamco. Prior to any such processing Ghelamco will conclude a processing agreement with the relevant third party for this, in which they are obliged to comply with all legal provisions and the provisions of this Privacy Statement.

Ghelamco may share your personal data with internal or external brokers, but will only do so to the extent necessary to provide the information you have requested about the specific projects about which you have directly contacted us (e.g. via web form, visiting a project marketing suite, etc).

Ghelamco may also share personal data with the competent public and statutory authorities (Land Registry, project utilities suppliers), potential purchasers of any reversionary interests in the relevant project, Ghelamco’s lenders and the police when it is necessary to, among other things, guarantee the security and safety of you and of third parties. When disclosing personal data to such third parties, Ghelamco will only do so to the extent required or to the extent we are obliged to do so in accordance with a legal provision or administrative or judicial decision.

In principle, your personal data will only be processed within the UK and the European Economic Area. If your data is processed outside the UK or the European Economic Area, appropriate measures will be taken to ensure adequate protection (including by providing Standard Contractual Clauses with the recipients). For more information you can always contact us via

How long does Ghelamco keep this personal data?

Ghelamco will only store your personal data for as long as is necessary for the purposes described in this Privacy Statement, plus a retention period of at least 7 years after the conclusion of any services or agreement between us for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

What are your rights with regard to this personal data?

You always have the right to object to the use of your data for direct marketing purposes. We will also provide the opportunity to unsubscribe in every e-mail.

You have the right to inspect the personal data that Ghelamco holds about you (and to receive a copy of it).

You have the right to have the personal data that Ghelamco holds about you corrected if it is incorrect or outdated and/or to have it completed if it is incomplete.

You have the right to object to the processing of your personal data where it is based on a “legitimate interest” of Ghelamco (or of a third party), as specified above. In this case, Ghelamco will cease processing your personal data, unless Ghelamco demonstrates compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or that are related to the establishment, exercise or defence of legal claims.

In principle, you have the right to obtain the personal data that you have provided to Ghelamco in a structured, commonly used and machine-readable form and to transfer it to another controller.

In principle, you have the right to request Ghelamco to delete your personal data. You also have the right to only request that the processing of your personal data be restricted (for example: making personal data inaccessible).

There are exceptions to all the aforementioned rights. For example, all requests may be refused if they are manifestly unfounded or excessive. Certain rights have additional exceptions: for example, the right to erasure (deletion) does not apply when the processing is necessary for the establishment, exercise or defence of legal claims.

To exercise your rights, and for further questions, please contact Ghelamco by sending a letter to 48 Berkeley Square, Mayfair, London, W1J 5AX or an e-mail to, together with proof of your identity.

What if there are changes to this Privacy Statement?

Ghelamco reserves the right to update this Privacy Statement from time to time. It is your responsibility to regularly review the applicable Privacy Statement and to observe the latest version. This Privacy Statement was last modified and revised on 24/02/2022.

Where can you go in case of questions or complaints?

Privacy is a sensitive issue, and rightly so. If you have any questions or complaints, please do not hesitate to contact Ghelamco by sending a letter to 48 Berkeley Square, Mayfair, London, W1J 5AX or an e-mail to

We use Google Analytics to record visitors and pages visited on the website. Data recorded includes:

Page Information

URL – the URL of the page the user is viewing
Title – the title of the page the user is viewing

Browser Information

Browser name – the browser the user is using
Viewport or Viewing pane – the size of the browser window
Screen resolution – the resolution of the user’s screen
Java enabled – whether or not the user has Java enabled

User Information

Location – this is derived from the IP address where the hit originated. The IP address itself is not available in Google Analytics as it is personally identifiable information (PII) which violates the terms of Google Analytics.
Language – derived from the language settings of the browser

SSL Certificate

We use Secure Sockets Layer (SSL). SSL provides a secure communication channel between your device’s browser and our web server. This turns a website’s address from HTTP to HTTPS, the ‘S’ standing for ‘secure’. This is particularly important when submitting your details via our contact form. Anyone intercepting this communication will not be able to decrypt the data between the two devices.

The Right to be Forgotten

If you wish to request to be provided with full exposure of what data is held about you and the process for you to request it is completely removed from the our system – aka ‘the Right to be Forgotten’, email our Data Protection Officer (DPO) on

Site Terms & Conditions of Use

By accessing this website (our site), you confirm that you accept the following terms of use and agree to comply with them. If you do not agree to these terms, you must not use our site.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the content on our site for commercial purposes. You must not link to our site nor establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site, nor may you create a link to any part of our site.

The content on our site is provided for general information only. It is not intended to amount to information on which you should rely. You should obtain professional advice before taking any action on the basis of the content on our site. We make no representations, warranties or guarantees, whether express or implied, in respect of the content on our site.

We do not guarantee that our site will be secure or free from bugs or viruses. You should use your own virus protection software.

These terms of use, their subject matter and their formation, are governed by the laws of England & Wales. You agree that the courts of England and Wales will have exclusive jurisdiction.